Vehicle Repair Data Technician

Are you a meticulous and detail-oriented professional with a passion for data? Do you have experience working in the Automotive industry? If so, we have the perfect the role for you!

We are currently seeking a Vehicle Repair Data Technician to join our evolving team at Thatcham Research. As part of the Vehicle Data Management team, you would be responsible for accurately identifying and translating OEM vehicle parts and methods information into our Thatcham databases. This role will be key in delivering vehicle data and information which supports Repair and Insurability to internal and external stakeholders.

Your Responsibilities:

• Conduct research and deliver vehicle repairability projects, ensuring data aligns with organisational standards.
• Acquire, produce, and maintain vehicle parts and vehicle repair methods data sets accurately and in line with organisational standards.
• For any assigned projects, research and collate technical vehicle data from various internal and external sources, understanding the variances of different vehicles in a model range.
• Respond to external repair customer vehicle data enquiries professionally and efficiently, ensuring compliance with SLA’s.

Skills & experience that will set you up for success in this role:

• Existing knowledge and understanding of vehicle anatomy, components and systems.
• Experience working within the Automotive Industry and/or in a similar role working with vehicle data.
• Excellent attention to detail with strong verbal and written communication skills.
• Competent in the use of Microsoft 365 applications (specifically Excel, Outlook and Teams).
• Ability and willingness to continually develop learning of new systems and reporting tools.
• Strong problem-solving skills.
• Ability to work well independently and as part of a wider team.
• Ability to co-ordinate multiple tasks/projects at the same time.
• Recognised motor industry qualification (e.g. NVQ, City & Guilds, ATA or equivalent) would be advantageous.

About you:

As an analytical problem solver, you have a strong attention to detail with the ability to effectively communicate technical vehicular data to internal and external stakeholders. Your autonomy and adaptability enable you to work well within a team environment and independently, whilst effectively managing a variety of projects/tasks at any one time.

Perks & Benefits

Salary - Circa £32,000 negotiable, dependent on skills & experience.

• 10% non-contributory pension
• 29 days holiday (inclusive of Christmas shutdown) + public holidays
• Group Life Assurance (equal to 3 x basic salary)
• Group Income Protection (after 2 years’ service)
• Salary Sacrifice schemes (cycle to work & tech scheme)
• Moneyhealth’s Financial Coaching & Wellbeing Platform
• Health Cash Plan (cash back on eligible medical treatments)
• Reward & Recognition Programme
• Discounted gym membership
• Sports & Social club
• Payroll charitable giving
• Subsidised on-site restaurant
• Free on-site parking

When we work

Our standard working hours are 8:30 - 16:30 Monday - Thursday, 8:30 - 15:45 Fridays (talk to us about flexible working if this doesn’t quite suit you!)

How we work

Our blended working approach means you’ll spend time working from our head office in Thatcham and from home should you wish to.

What we do

At the cutting edge of automotive research in the UK, Thatcham Research has a unique role in shaping the design of new vehicles and influencing ever higher standards of safety, security, and repair.

With an on-site Crash Laboratory, Repair Technology Centre, Training Academy and Crime Lab, our research expertise is driving some of the very latest automotive developments in technology, materials and standards in this fast moving and highly technical industry. Our active safety track site is one of the leading accredited Euro NCAP testing facilities, trialling and assessing the very latest developments in vehicle safety and assistance technologies.

Our Values

As an organisation that believes a strong set of Values are key to our organisational success and a sense of belonging for all colleagues, we ask that you understand, represent and apply our Values of Fearless, Inquisitive, Resourceful, Supportive and Trusted and demonstrate these Values throughout the recruitment process.

Our Commitment to Diversity, Inclusion & Belonging

We are dedicated to fostering an inclusive workplace which values diversity and embraces each individual's authentic self. We are proud to champion a culture where colleagues freely share their diverse perspectives, recognising that these contribute to our innovative spirit. Our journey of growth and understanding is continuous as we actively invest in diversity training, workshops, and partnerships to ensure positive change.

Beyond our membership in the Automotive 30% Club, we collaborate with various organisations to advance equity not only in gender but also across ethnicity, age, disability, social mobility, LGBTQ+ identities, experiences, and thinking. Our aspiration is to create an environment where everyone thrives, achieves, and experiences a genuine sense of belonging.

Recruitment process

We’re proud to manage our recruitment in-house and believe this direct approach enables us to give you the best possible Employee Experience we can – which starts right here, your application! We’re continuously striving to improve the candidate journey, and transparency (or communication) is a key area of focus – yes, even with salary & benefits.

What can you expect from our recruitment process?

• Regular updates on the progress / outcome of your application
• An initial telephone screening call with our Recruitment Business Partner
• First interview with the hiring manager, usually via Teams
• Second/Final interview, in-person at our office (we may give you a role specific task to present on!)
• Personalised feedback following your interview – because everyone deserves that!
• An opportunity to give us your honest feedback in a short survey on all of the above

We’re committed to removing invisible barriers. If there are any adjustments we can make to better support you, please let us know when you apply.

All applicants must have Right to Work in the UK.